The Swantide Platform

Your operating layer for trusted, agentic Salesforce success

Swantide is model-agnostic and built on live Salesforce org state. Rollbacks, approvals, and audit trails are built into every layer.

Layer 1 of 7

Large Language Models

Model-agnostic, selecting the best model for each task, always with the latest frontier models. The better the models get, the more ambitious the work.

1Large Language Models

Anthropic · OpenAI · Google

2Agentic Harness

Design · Plan · Act · Verify · Retry

3Metadata & Integrations

Salesforce · Jira · Linear · Azure DevOps · Drive · SharePoint

4Context & Knowledge

Playbooks · Past projects · Best practices

5Salesforce Capabilities

Domain intelligence · Intentional actions

6Products & Interfaces

Chat · Playbooks · Docs & decks · Tickets

7Security & Governance

Rollbacks · Approvals · Audit trails · RBAC

Salesforce Knowledge Graph

Your entire org, documented and connected.

  • Business context and implementation details documented for every metadata component
  • Downstream and upstream references mapped
  • Automatically kept up to date

Agent Traceability

A clear record of every change.

  • A Change Log of how every metadata component changes — whether by Swantide agents or not
  • See exactly what changed, when, and how
  • Review org changes made by Swantide agents with clear technical design docs and ownership

Specialized Salesforce Agents

Agents built for every phase of the SDLC.

  • Diagnose and understand how your org is configured
  • Impact analysis, solution design, testing, and debugging
  • Make changes with fully maintained design documents, transparent approvals, and one-click roll-back

Enterprise Governance and Security

Control who does what — by design.

  • Limit which users have access to Swantide and what features they can use
  • The ability to modify the org must be granted — it is never available by default
  • Agents never see or touch Salesforce record-level data
  • Transparent, easy ways to revoke access

How Swantide works

One agent layer on top of the tools your delivery teams already use

Where work starts

Consultants

Ask the agent in Swantide chat, scoped to a client workspace.

Routines

Custom scheduled or triggered runs, like daily ticket triage.

Swantide platform

Swantide

Per firm · per client workspace
Swantide Agentplan → gather context → act → verify
Reads, writes, and edits all of the following
01DocumentsSOWs, designs, tech debt analysis, release notesDrive · SharePoint
02Build changesConfig, flows, permissions, data, sandbox firstSalesforce
03TicketsStories, bugs, triage commentsJira · Linear · Asana
Roadmap04CommunicationDraft and send messages and repliesSlack · Gmail
Human in the loopEvery document, change and ticket is reviewed and approved by a person or authorized team member before it ships.
Powers the agent with full client context

Swantide knowledge graph

Documents

Templates, playbooks, files

Systems

Tickets, org metadata, kept in sync

Skills

Firm methods and best practices

Refreshed every 24 hours, indexed and optimized for the agent

Governance

Policies

Firm-set best practices and guardrails

Permissions

Full RBAC for agents

Rollback

Undo any agent change

Audit

Every run logged

Security

SOC 2 Type II compliant

Client & partner tools

Powers the knowledge graph

Knowledge

Docs & files

Google Drive

SharePoint

Zoom

Work tracking

Tickets & stories

Jira

Linear

Asana

Systems of record

Read, design, and build

Salesforce

Adobe

Roadmap

ServiceNow

Roadmap

Example

Discovery call to solution design, in one run

1

Pull context

Swantide Agent pulls the discovery call recording and client documents from the knowledge graph.

2

Check the org

Swantide Agent checks Salesforce metadata and related tickets in the knowledge graph.

3

Apply firm method

Swantide Agent applies the Solution Design Skill with past designs and open stories from the knowledge graph.

4

Deliver

Swantide Agent writes the design doc to SharePoint, stories to Jira, and config to a Salesforce sandbox.

The Swantide Difference

Purpose-built agents. Built-in trust.Adopted by your team.

Agents that know your org

Swantide ships a suite of AI agents purpose-built for Salesforce. The moment you connect, every one of them has the full context of your org. Enterprise-ready intelligence immediately available to your team.

Visibility, security, and control

Metadata-only access, granular permissions, and end-to-end traceability give you the confidence to roll AI out across your whole team. Every action is auditable. Every change keeps a human in the loop. Move faster without sacrificing oversight.

A Customer Success team invested in your team

Our Customer Success team partners with yours to embed agents in your workflows, train the team, and surface the metrics that prove ROI.

Model Agnostic

Pick whichever enterprise-grade model you prefer.

Anthropic

Sonnet 4.6

Opus 4.8

Opus 4.7

Opus 4.6

Google

Gemini 2.5 Pro

OpenAI

GPT-5.2

GPT-5.5

Cost-Controlled

One flat rate to connect an org. Add as many users and ask as many questions as you want. Leverage AI without worrying about token usage.

The Value of Purpose-Built AI

Your org is unlike
anyone else's.

Every Salesforce org carries years of decisions: custom objects, legacy automation, undocumented workarounds. Swantide indexes your org's metadata and keeps it current, so every AI action reflects your actual configuration, not a textbook example.

The result: your team ships faster, clears the backlog quicker, and removes tech debt, without introducing new risk.

Ship faster

Accelerate every phase of delivery with agents that understand your org's structure and constraints.

Clear the backlog

Move through requirements, builds, and documentation without the usual bottlenecks.

Remove tech debt

Surface undocumented configuration, flag risky patterns, and build with confidence going forward.

Enhanced visibility

See who changed what and how. Permissions and documentation built in from day one.

Built to earn your trust

Enterprise-ready from day one.

SOC 2 Type II Certified

Independently audited. Your data and your customers' data are protected by enterprise-grade controls.

Metadata only.

Swantide reads only your org's configuration layer (fields, flows, objects, dependencies). Because agents operate at the metadata layer, destructive data changes are prevented by design.

Visibility into every change.

See who used AI to change what, and when. Permissions separate who can touch metadata from who can only ask questions.

Questions about security or compliance? Visit our Trust page →

See what teams are doing
with Swantide.

Salesforce customers, SIs, and ISVs on how Swantide changes the way they work.

Read customer stories