Solutions for ISVs
Built on Salesforce?
Use AI built for Salesforce.
Swantide gives ISV teams across Product, Engineering, and Customer Success purpose-built AI agents that already understand the Salesforce platform, so you ship better products, scale support, and deliver more value across every org.
The Impact
How Swantide transforms product, engineering, and Customer Success teams
Ship upgrades faster
Impact analysis before every release means your engineers catch regressions before they reach customers, not after. Faster release cycles with fewer rollbacks.
Faster implementations and deployments
Automated post-deployment workflows eliminate the manual coordination that slows every upgrade and implementation. Consistent execution across every customer org, every time.
Fewer cases. Better support.
When your CS team has instant org-level context for every customer, they resolve issues faster, escalate less, and spend more time on retention and expansion, not firefighting.
For Product & Engineering
Ship upgrades faster. Build with confidence.
Connect Swantide to your packaging orgs and give your Product and Engineering teams the context they need to build faster, without breaking things for customers.
Know what every change touches before you ship
Impact analysis across your entire packaging org, before anything is deployed. See every dependency across objects, flows, triggers, and integrations.
Generate code grounded in your package
Generate Apex, Flow logic, and validation rules grounded in your existing package metadata. Every suggestion is aware of what's already there.
Test faster. Ship with confidence.
Generate test cases from your package logic, not just requirements. Swantide agents produce edge cases that generic tools miss.
Onboarding Cycle Stage dependent processes
Impact Analysis: Adding ‘Closed’ to Onboarding Cycle Stage
Activity.Onboarding_Cycle_Stage__cRestricted Picklist · 5 current values⚠ Must add 'Closed' explicitlyValidation Rules · Likely Need Updates
New_Records_Must_Start_in_Stage_1Review: ensure 'Closed' can't be set on new recordsPrevent_Stage_RegressionMust update: add 'Closed' to CASE sequencePrevent_Stage_SkippingMust update: add correct ordinal valueRequired_Milestone_Dates_ValidationReview: consider milestone gates before 'Closed'Flows · Review Recommended
Onboarding_Cycle_Contact_Outreach_Task_FlowActiveReview: tasks on 'Closed' stage?Onboarding_Stage_Reminder_AlertsActiveMust update: treat 'Closed' as terminalAuto_Advance_Onboarding_StageInvalidDraftReview: terminal state in CASE formulaOnboarding_Health_Status_AutomationDraftReview: SLA threshold for 'Closed'Swantide_Auto_Create_Onboarding_CycleActiveLow risk: verify logic2 validation rules require immediate updates. 5 flows need review before deploying.
For Customer Success
Faster implementations. Better support. Fewer cases.
Connect Swantide to your customers' orgs and give your CS team org-level context, so they can deliver faster and spend less time firefighting.
Faster implementations and package upgrades
Automate the post-deployment steps that follow every package upgrade or new implementation. Swantide Workflows handle the full sequence (permission assignments, configuration steps, notifications) consistently across every customer org. Your team ships faster and spends less time on manual coordination.
Understand customer customizations instantly
Connect to customer orgs to see exactly how each customer has extended or modified your package components. When a case comes in, your team has full context before the first conversation, cutting resolution time and eliminating the back-and-forth of asking customers to describe their setup.
Spend less time responding to cases
Give your support team an AI assistant that understands both your package and each customer's specific configuration. Support reps resolve issues themselves instead of escalating to engineering. Fewer cases, faster resolutions, and a better customer experience.
Documentation your customers actually use
Automatically generate and maintain accurate, plain-language documentation for every package component. Customers understand what they've installed and how to use it, which means they open fewer cases and get more value from your product.
Built Around Your Teams
Better outcomes together.
Swantide works alongside your Product, Engineering, and CS teams so AI adoption translates into deflection, faster onboarding, and a measurably better customer experience.
For Product & Engineering
Cross-functional onboarding
We embed alongside your PMs, engineers, and CS leads to align Swantide with how your team ships and supports. Each function gets value in their own workflow, without waiting on a central rollout.
For Customer Success
Scale support without scaling headcount
Your CS team uses Swantide to assess every customer org instantly, accelerate implementations, and resolve escalations without pulling in engineering. The same team handles more accounts — better.
For Leadership
Visibility into adoption and ROI
Full visibility into who's using Swantide across your teams and where adoption is growing, alongside ROI metrics that prove it: hours saved, faster resolutions, and engineering time reclaimed. Reviewed and actioned together.
Customer Stories
What ISV teams are saying
Case Study · Left Main REI
How Left Main REI onboards customers faster, ships product faster, and answers support cases sooner
Left Main REI is a leading CRM for real estate investors built on Salesforce. Their platform helps investors move faster, price smarter, and scale with confidence. As Left Main was poised to grow significantly, they turned to Swantide to solve operational challenges in scaling their Customer Success, Product, and Engineering teams.
“We have a whole bunch of add-on products, and to be able to get these products in market faster was really why we chose to go with Swantide.”
“Swantide has been that partner we needed to enable us to meet those engagements we have with our clients.”
Ready to see Swantide in your org?
See how Swantide helps ISV Product, Engineering, and CS teams move faster and deliver more.