Swantide allows companies of any size to adopt enterprise-level trust, with customer success built in.
Security
Independent auditors verified Swantide's security controls under the AICPA's Security Trust Services Category over an extended observation period, and we maintain that posture continuously.
Swantide operates at the configuration layer of your org, never at the business data layer. We never see your data at all — and as a result, destructive data changes are prevented by design and AI never has the chance to mishandle a record it can't see.
Move faster on configuration work without putting your data at risk.
Your org configuration powers your team's outputs, and nothing else. We never train models on customer data, never share configuration across accounts, and never retain session data beyond what's needed to serve you.
What you build with Swantide stays competitively yours.
Swantide is delivered as a Salesforce managed package, operating entirely inside Salesforce's security model. You have full visibility into who is using Swantide and how — and you can control access to specific Swantide features at the user or team level. You decide what Swantide can see, and you can revoke it instantly.
Personalized Customer Success
Adopting AI is a journey, not a switch you flip. Our Customer Success team works alongside yours at every step, so the value keeps compounding long after go-live.
We host personalized trainings with your team and run real working sessions, showing you how to use Swantide on the actual tickets your team is working on.
We identify anti-patterns in how your team is using Swantide and give personalized feedback to fix them. React to any AI message with a thumbs up or down and get a personal response back. We can even set up a shared Slack channel so our teams work side by side.
We'll walk you through how the Swantide platform is evolving and the new features we're releasing, so your team is always getting the most out of it.
Usage, Adoption & ROI
Swantide is reshaping how companies own and manage Salesforce. We're empowering teams to get more done and become a destination for the best Salesforce talent, lowering cost of ownership and driving value from your investment in Salesforce.
Visibility into usage & adoption is one way we help drive transformation. We show you exactly how your team is using Swantide, complete with a heat map across use cases that surfaces where adoption is strong and where the next opportunities are.
From sessions and hours saved to tasks completed by account, you get full visibility into the outcomes Swantide is driving, so the return on your investment is never a guess.
Swantide AI Time Savings
Total Sessions · 30d
814
Hours Saved · 30d
1,086
Credited Sessions
796
Zeroed Sessions
18
Hours Saved by Customer
Account
7d
30d
60d
90d
Cred.
Zero
Acme Consulting
133.4
394
698.4
1,385
279
5
Vandelay Industries 3
10.7
92.7
140.5
183.2
69
3
Salusa Secundus 3
21.8
86.6
141.6
170.7
61
3
Vought Consulting 4
36.4
51
51
51
37
1
Sterling Cooper 4
17.4
50.1
80.1
111
34
2
Sabre Holdings 4
8
42.9
42.9
42.9
24
1
Skynet Solutions 3
7.2
40.8
51.8
57.4
21
2
Umbrella Advisors 4
5
36.2
40.1
50.4
31
1
Time Saved Across the Development Lifecycle
New projects and ongoing management
Discovery / Design
Requirement identified
Discovery
Create design docs
Impact analysis
Design sign off
Development & Testing
Scoping & sprint planning
Build
Testing
Deployment
Push to production
Training & Enablement
Training
Resource creation
Adoption of a process
Ongoing Success
Ongoing support
Q&A
Troubleshooting
Team member onboarding